15 March is a World consumers rights day. American president John Kennedy was the first in the history who start talking about it in 1961.
In Ukraine since the time of independence the consumers have been trying to protect their rights, too. However, for the last time business was a priority.
There is a right to change the spoilt goods to the good ones, but no to take the money back.
Last year the workers of the regional consumers rights service checked 125 enterprises and shops. They detected the violations in almost half of the institution.
Customers’ complains were taken into account and people were given more than 160 000 UAN back.